Archive for category General
Customer Service? What does this mean?
Customer Service – What is it? Who gives it anymore? I know we live in changing times but not all change is good. I remember as a child growing up we were told to respect older people when addressing them and we would use Sir, Miss, and Mrs etc. We were never encouraged to use first names and to this day I have difficulty using an older person’s first name.
Does SIZE Matter?
Posted by in Car Rental, General on December 23rd, 2009
If you say yes to that, then read this post to find out how it affects you!
This Weeks funniest Phone call from client
Posted by in General on December 22nd, 2009
Oh my God says booking clerk to work mate
I just had a lady on the phone for 5 min asking me why our system does not pickup on times for flights if she puts the flight number into the booking system for car hire.
She didn’t understand why she should have to put the times in [...]
How to Research Your Next Holiday, Without Leaving the House!
Posted by in General on December 21st, 2009
Next time you are thinking about taking a holiday, save yourself a drive to the travel agent, by using the following tips on getting travel information from home. As long as you have a computer and internet access, you will be ready to find out some great information about the holiday destination that you plan [...]
What to look out for when collecting a Car Rental
Posted by in General on November 2nd, 2009
Renting a car can be a practical and pleasant part of your holiday or business travels. Unfortunately it can also become a very unpleasant , expensive experience. As with most activities involving human nature, there is usually some one wanting to take unfair advantage of unsuspecting innocent members of the public.
One method used by these [...]