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	<title>Car Rental website with useful informtion for all car hire users - Webbcarr.com &#187; service</title>
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		<title>Customer Service? What does this mean?</title>
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		<pubDate>Fri, 15 Jan 2010 01:26:01 +0000</pubDate>
		<dc:creator>Teresa</dc:creator>
				<category><![CDATA[General]]></category>
		<category><![CDATA[assistance]]></category>
		<category><![CDATA[customer service]]></category>
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		<description><![CDATA[Customer Service - What is it? Who gives it anymore?  I know we live in changing times but not all change is good.  I remember as a child growing up we were told to respect older people when addressing them and we would use Sir, Miss, and Mrs etc.  We were never encouraged to use first names and to this day I have difficulty using an older person’s first name.]]></description>
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